AVG Anti-Virus 2012 is a peculiar new program that is taking antivirus programs by storm. As with many programs, you can get a free version of this program that has some features and tools blocked out, as they are only available on the paid version. Usually the free programs are OK, but nothing compared to paid programs. With AVG Anti-Virus 2012, the free version alone is beating out many other paid programs, and the paid version is even better. You get amazing protection from this software, and a host of features, too. However, while it is good in this area, how does it fare with ease of use and customer service? This review will go through these areas, so you know exactly what to expect if you decide to purchase AVG Anti-Virus 2012.
When it comes to malware and virus blocking and removal, both versions of AVG Anti-Virus are among the top of the chart. Not only that, but this program is able to scan your computer much quicker than most other antivirus programs, so you don’t have to wait forever for it to finish. It also features tools that can block phishing emails, and the program’s toolbar has a safe search feature for browsers.
Ease of Use of AVG Anti-Virus
When it comes to ease of use, AVG Anti-Virus 2012 is about standard. Some very new users may get a little confused at first, but the user manual should be able to help solve most issues. Overall, the user interface is not quite as proficient as AVG’s malware blocking, but it shouldn’t be too difficult for most users to control.
Customer Support Quality
One problem with AVG Anti-Virus 2012 is that you don’t get free customer service if you choose to download the free version of the program. If you do that, then you need to depend on emailing AVG or consulting the forums. However, if you do buy the program, you will find the customer service is actually very helpful in solving even the hardest technical issues.
Main Advantages of AVG Anti-Virus
The overwhelming blocking and removal power of AVG Anti-Virus 2012 is by far its strongest suit. Even if you just settle with the free version, you are getting protection that beats out most paid programs. Aside from this, it comes with many other standard features that enhance your computer’s security, like the safe browsing and phishing blocker. While these are good, nearly all the tools are overshadowed by the strength of the malware blocker and removal features.